VENUE INFO
Getting To The Show
The Louisville Palace is located at 625 S. 4th Street, Louisville, KY 40202.
For parking, metered street parking and garages are available around the venue. The closest options are the Clay Commons Parking Garage and the Fifth Street Parking Garage.
The Box Office hours are: Monday & Tuesday 12pm-5pm | Friday 12pm-5:30pm
Day of Show
Bag Policy - Bags up to 12” x 6” x 12” are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search.
Mobile Ticketing - Your phone is your ticket! That means your mobile device will be used to gain access to the event. Tickets will not be emailed or available for print. For more information on mobile entry click here. Phone troubles? Visit the box office on event day for assistance. Be prepared to show your ID.
Cashless Payments - All main concession and merchandise stands accept Visa, MasterCard, Discover and American Express card payment types.
Accessibility Services
The Louisville Palace strives to make our venue and live experiences inclusive and accessible. For more questions, or information not mentioned, don't hesitate to get in touch with us at louisvillepalacehelp@livenation.com or give our Box Office a call at (502) 583-4555. Our hours are: Monday & Tuesday 12pm-5pm and Friday 12pm-5:30pm.
Please note that unfortunately due to the age of the theatre, the loge and balcony areas require taking stairs. ADA seating is offered on the main floor. Our goal is to ensure that all of our fans have the best possible experience and enjoy the show.
